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The move of the Reserve Bank of India (RBI) towards this direction initiated a couple of years ago, is going to benefit several crore bank customers. n a circular issued to bankers on March 10, 2008, the RBI noted: “It is evident that the charges levied on the customers vary from bank to bank and also vary according to the ATM network that is used for the transaction. Consequently, a customer is not aware, before hand, of the charges that will be levied for a particular ATM transaction, while using an ATM of another bank. This generally discourages the customer from using the ATMs of other banks. It is, therefore, essential to ensure greater transparency."
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